- Made & designed in Sweden.
These Terms and Conditions (“Terms”) govern all purchases, subscriptions, and use of the website www.nutrient1.com (the “Website”) provided by:
Nutrient1 AB
Company registration no.: 559524-1109
Registered in Sweden
Email: support@nutrient1.com
Website: www.nutrient1.com
By placing an order through the Website, subscribing to our product, or accessing any part of our digital services, you agree to be bound by these Terms.
These Terms apply to consumers only. We do not sell to businesses or for resale purposes. Any commercial redistribution of our product is strictly prohibited.
These Terms apply to:
All contracts for the sale and delivery of our nutritional supplement in capsule form;
All subscription agreements for ongoing delivery of our product;
Any interaction, browsing, or account creation on the Website.
The version of the Terms published at the time of your use of the Website or conclusion of a purchase or subscription shall apply. Any deviating terms proposed by the customer are expressly rejected unless we have confirmed them in writing.
Nutrient1 is offered as a capsule-based daily supplement. Each monthly unit contains 90 capsules, intended to be taken as three (3) capsules per day for 30 days. The product is formulated for adult personal use only and is not intended for resale, distribution, or medical diagnosis, treatment, or prevention of disease.
These Terms are written in English. In the event of any translated versions, the English version shall prevail. All agreements entered into under these Terms shall be governed by Swedish law, as further specified in Section 17.
These Terms, together with our order confirmation, acceptance notice, and Privacy Policy, form the entire agreement between you and Nutrient1 AB. Any additional agreements must be confirmed in writing.
By placing an order on our Website, you are submitting a legally binding offer to enter into a purchase agreement with Nutrient1 AB under the terms outlined below.
The presentation of products on www.nutrient1.com constitutes an invitation to you as a customer to place an order. It does not represent a legally binding offer from Nutrient1 AB to conclude a contract.
To submit an order, you must complete the checkout process and click the button labeled “Order with obligation to pay”. By doing so, you make a binding offer to purchase the product(s) in your shopping cart under the conditions stated at checkout.
You are bound by your offer for a period of up to fourteen (14) days after submitting the order. This does not affect your statutory right of withdrawal under Section 4.
Upon receipt of your order, we will immediately send you an email confirming that your order has been received (“Order Confirmation”). Please note that this confirmation does not constitute acceptance of your offer unless it expressly includes a declaration of acceptance.
A purchase agreement is concluded only when:
We send you an explicit order acceptance, or
We dispatch the product(s) to the shipping address you provided
In either case, the contract becomes legally binding only upon our acceptance.
If we are unable to fulfill your order, for example due to stock shortages, we will inform you without delay. In such cases, no contract will be concluded, and any payments already received will be refunded promptly via the original payment method.
By choosing a subscription plan on our Website, you enter into a recurring delivery agreement with Nutrient1 AB under the terms outlined below.
A subscription agreement is concluded when:
You complete the checkout process and select a subscription option; and
We accept your offer through an order confirmation or by initiating the first shipment of product
Until we have confirmed or fulfilled the first delivery, no binding subscription agreement exists.
Each subscription includes:
A recurring delivery of one (1) jar containing 90 capsules (30-day supply)
Default delivery every 30 days, unless otherwise selected
Automatic renewal unless cancelled
You may adjust the delivery interval to 15, 30, 45, or 60 days via your customer portal or by contacting our support team.
Subscriptions are initially valid for one billing cycle (e.g., 30 days) and are automatically renewed for successive periods of the same duration unless cancelled in accordance with Section 3.4.
There is no minimum commitment. You can manage or cancel your subscription at any time.
You may cancel your subscription at any time without notice and without providing a reason. Cancellation takes effect for future billing periods and does not affect orders already processed or shipped.
Cancellations must be made via your customer portal or by contacting us at support@nutrient1.com before the next scheduled billing date.
We reserve the right to terminate your subscription with four (4) weeks’ notice for legitimate reasons, including:
Product discontinuation
Regulatory compliance
Abuse or misuse of the service
In such cases, you will be notified in advance, and any future charges will be stopped immediately.
If delivery is not possible (e.g., due to stock unavailability), we will notify you promptly and pause the subscription. You will not be charged for undelivered products. If payment has already been made, we will issue a full refund.
As a consumer within the European Union, you have the right to withdraw from a purchase or subscription agreement within fourteen (14) days, subject to the conditions outlined below.
The withdrawal period is:
14 days from the day you, or a third party designated by you (excluding the carrier), takes physical possession of the first delivered product in the case of a subscription;
14 days from the day of delivery for a one-time purchase.
Please note that for reasons of health protection and hygiene, your right of withdrawal is excluded once the product seal has been broken after delivery. This applies under Article 16(e) of Directive 2011/83/EU.
If the jar containing the capsules has been opened, you may no longer exercise the right of withdrawal.
To exercise your right of withdrawal, you must notify us clearly and unambiguously (e.g. by email or post) within the withdrawal period.
Please send your request to:
Nutrient1 AB
Email: support@nutrient1.com
Insert postal address
You may use the following model text, but it is not required:
“I hereby withdraw from the contract concluded for the purchase/subscription of <product name>, ordered on <date>, received on <date>.”
If you withdraw from the agreement:
We will refund all payments received from you, including standard delivery charges (excluding additional costs for non-standard shipping), within 14 days of receiving your withdrawal request.
Refunds will be made via the same payment method you used, unless otherwise agreed.
We may withhold the refund until we have received the returned product or you have provided proof of return.
If the product has not been opened, you must return it to us without undue delay and no later than 14 days from the day you notified us of the withdrawal. You are responsible for the direct cost of return shipping.
We recommend using a trackable shipping method, and you must retain proof of return until your refund is confirmed.
You are liable for any loss in value only if it results from handling that is not necessary to assess the product’s condition, characteristics, or function.
In addition to your statutory right of withdrawal under Section 4, Nutrient1 AB offers a voluntary 30-day money-back guarantee on first-time purchases and first-time subscriptions, subject to the conditions below.
This guarantee applies only:
To your first-ever order of Nutrient1 (whether one-time or subscription)
If you notify us within 30 days from the date you received your first delivery
If the product is returned with at least 50% of the original capsule content remaining, and the jar and packaging are included
Repeat purchases, promotional trial offers, and free gifts are excluded from this guarantee.
To use the money-back guarantee, you must:
Email us at support@nutrient1.com with:
Your full name
Order number
Date of order
Reason for return (optional)
Await instructions from our support team, who will provide the correct return address
Ship the remaining product using a trackable shipping method and send the tracking number to us via email
Please note that return shipping costs are not reimbursed.
Refunds will be issued using the original payment method
Processing begins once we have received and inspected the returned item
Refunds are typically issued within 14–30 days, but never later than 6 weeks
For subscription orders containing multiple jars, only returns including all sealed or partially used jars will be refunded in full. If only one jar is returned, a partial refund will be issued accordingly
This guarantee may only be used once per customer. Abuse of the policy may result in restriction of future orders or refunds at our sole discretion.
The 30-day money-back guarantee does not affect your legal rights under Section 4.
All product deliveries from Nutrient1 AB are made upon receipt of full payment, including any applicable shipping fees, unless otherwise agreed.
Deliveries are made to the shipping address specified at checkout.
Standard delivery time within Sweden is typically 3–7 business days from the date payment is received.
Delivery to other EU countries may take longer depending on location and logistics provider.
All delivery times are non-binding estimates and may be affected by factors beyond our control.
If you have an active subscription:
The standard delivery interval is every 30 days (one jar per cycle)
You may change your delivery frequency to every 15, 30, 45, or 60 days via your customer portal
We will notify you before each shipment and charge your payment method prior to dispatch
Shipping fees are clearly indicated during the checkout process and may vary based on:
Delivery destination
Chosen shipping method
Promotional offers or free shipping thresholds
Final shipping costs are displayed before you confirm your order.
If a delivery is significantly delayed, or if we are unable to fulfill your order due to unavailability, we will inform you promptly. In such cases:
You may cancel the affected order or subscription delivery
Any payments made for undelivered products will be refunded in full
All purchases (including subscription renewals) must be paid in advance using one of the accepted payment methods provided at checkout.
No order will be dispatched until payment is confirmed.
All prices displayed on www.nutrient1.com are stated in Swedish kronor (SEK) or, where applicable, in the local currency of your selected shipping country.
All listed prices are gross prices, meaning they include applicable value-added tax (VAT) under Swedish and EU law.
The final price, including any shipping costs, is clearly shown in the checkout summary before you complete your order.
Shipping costs are:
Calculated and shown at checkout based on delivery destination and selected shipping method
Charged in addition to the product price unless otherwise stated (e.g. free shipping promotions)
You are responsible for all delivery costs unless free shipping is explicitly offered.
For subscriptions:
The displayed price is charged for each delivery cycle, including shipping unless specified otherwise
You will be billed automatically at the interval you selected (e.g. every 30 days)
Any future price adjustments will be communicated in advance and will not take effect without your approval
Discount codes, promotional pricing, or special campaigns are only valid during the time period and under the conditions specified. Multiple discount codes may not be combined unless expressly permitted.
All payments for purchases and subscriptions made through www.nutrient1.com are subject to the following terms:
We accept major payment methods as made available on our Website at checkout, including but not limited to:
Credit and debit cards (e.g. Visa, Mastercard)
Mobile payment services (e.g. Apple Pay, Google Pay)
Invoice or direct debit options via third-party providers (e.g. Klarna)
The available methods may vary depending on your country of residence and order type.
All orders must be paid in advance. We do not offer cash on delivery or post-payment unless otherwise explicitly stated.
No product will be shipped, and no subscription activated, until full payment has been confirmed.
By subscribing, you authorize Nutrient1 AB or our payment processor to:
Automatically charge your selected payment method prior to each shipment
Continue charging for each delivery cycle (e.g. every 30 days) until cancellation
You can update or revoke your payment method at any time via your customer portal or by contacting us.
You may not offset any claims you have against our payment claims unless:
Your counterclaim has been legally established by a court, or
It is undisputed or arises from the same contractual relationship
Likewise, you may only exercise a right of retention if your claim relates directly to the same order or subscription.
Nutrient1 AB is responsible for ensuring that delivered goods are free from material defects and conform to the contract at the time of delivery, in accordance with applicable Swedish consumer protection laws.
As a consumer, you are entitled to make claims under the Swedish Consumer Sales Act (Konsumentköplagen). This includes:
The right to receive a product that is safe, of satisfactory quality, and fit for its intended use
The right to request repair, replacement, price reduction, or refund if the product is defective or not as described
The statutory warranty period is three (3) years from the date of delivery.
If you believe that the product is defective, please contact us without undue delay at:
Email: support@nutrient1.com
In your message, please include:
Your name and order number
A description of the issue
Photos if the defect is visible (e.g. damaged packaging)
We will assess your case and provide instructions on how to proceed, including any return or replacement steps if applicable.
The warranty does not apply if:
The defect is due to improper handling or storage by the customer
The product has passed its expiration date at the time of claim
The jar has been opened and the defect is due to contamination or misuse
This warranty is in addition to, and does not limit, your statutory rights.
By accessing or using www.nutrient1.com, you agree to comply with these Terms and all applicable laws and regulations. You may use the Website only for personal, non-commercial purposes.
You agree not to:
Use the Website for any unlawful, fraudulent, or abusive purpose
Attempt to gain unauthorized access to our systems or other users’ accounts
Interfere with the Website’s normal functionality or security
Use automated scripts, bots, or scrapers to extract content or data
We reserve the right to restrict or terminate your access to the Website if we reasonably suspect a violation of these terms.
If you submit, post, or publish any content on our Website (such as product reviews or testimonials), you grant Nutrient1 AB a non-exclusive, royalty-free, perpetual, and worldwide license to:
Use, reproduce, modify, adapt, translate, publish, and distribute such content
Display it publicly on our Website and in marketing materials
Use it in connection with your first name and/or country, if provided
You confirm that:
You are the original author or rights holder of the submitted content
Your content does not violate any third-party rights or applicable laws
You will not post offensive, misleading, or inappropriate material
We reserve the right to remove or moderate any user content at our sole discretion.
If you create an account on our Website, you are responsible for:
Maintaining the confidentiality of your login credentials
All activity that occurs under your account
Notifying us immediately in case of unauthorized use
We reserve the right to suspend or terminate accounts that are misused or compromised.
Nutrient1 AB is liable for damages only to the extent permitted by applicable law and under the conditions described below.
We accept full liability in the event of:
Intentional misconduct or gross negligence
Personal injury (death, bodily harm, or damage to health)
Liability under mandatory consumer protection laws or the Product Liability Act (Produktsäkerhetslagen)
Fraudulent concealment of a defect
For damages resulting from minor negligence, we are only liable:
If we breach a material contractual obligation (“cardinal duty”), and
Only to the extent that such damages were reasonably foreseeable at the time of contract conclusion
Material obligations are those that are essential for fulfilling the contract and on which you may typically rely.
We shall not be liable for:
Indirect or consequential damages (e.g. loss of data, lost profits)
Issues arising from misuse, improper storage, or handling of the product
Third-party failures outside our control (e.g. delays caused by shipping providers or payment platforms)
We do not guarantee uninterrupted or error-free access to www.nutrient1.com. We are not liable for:
Temporary downtime
System failures
Errors in content or omissions, unless caused intentionally or through gross negligence
All content on www.nutrient1.com is the intellectual property of Nutrient1 AB or its licensors and is protected by applicable copyright, trademark, and design laws.
Unless otherwise stated, all rights to the following materials belong exclusively to Nutrient1 AB:
Product names, logos, trademarks, and slogans
Website layout, graphics, images, videos, and product photography
Texts, ingredient descriptions, and design elements
Packaging design, including jar and label design
No content on the Website may be copied, reproduced, distributed, modified, republished, downloaded, or transmitted in any form without prior written permission from Nutrient1 AB.
You are granted a limited, non-exclusive, and non-transferable right to access and use the Website and its content for personal, non-commercial purposes only.
This license does not include:
Any resale or commercial use of the Website or its contents
Any collection and use of product listings, descriptions, or images
Any derivative use of the Website or its content
Any use of data mining, robots, or similar data gathering tools
Any unauthorized use of our intellectual property or materials will constitute a breach of these Terms and may lead to legal action, including claims for damages and injunctive relief.
Our Website may contain links to external websites, platforms, or resources operated by third parties. These links are provided for your convenience only.
Nutrient1 AB has no control over the content, availability, or accuracy of third-party websites. The inclusion of external links does not imply endorsement, partnership, or responsibility for the content presented on those websites.
We are not liable for:
The correctness, legality, or functionality of linked pages
Damages or losses caused by the use of third-party services
Any tracking or data collection practices performed by third parties
When you access external links, you do so at your own risk. You should review the terms and privacy policies of those websites before using them or submitting any personal data.
We take the protection of your personal data seriously. All collection, processing, and storage of personal information through our Website and services is carried out in accordance with the General Data Protection Regulation (GDPR) and applicable Swedish data protection laws.
For detailed information about:
What personal data we collect
How we use and protect it
Your rights as a data subject
Cookies and tracking technologies
Third-party data sharing and international transfers
please refer to our separate Privacy Policy, which forms an integral part of these Terms.
If you have questions about how we handle your data, you may contact us at:
Email: privacy@nutrient1.com
Nutrient1 AB reserves the right to update or amend these Terms and Conditions at any time, in particular to reflect:
Changes in legislation or regulatory requirements
Developments in case law or official guidance
Technical enhancements or security updates
Adjustments to our business model or product offering
Identified gaps or clarifications in the current Terms
We will notify subscribers of any material changes to these Terms at least four (4) weeks in advance by email or other suitable means. The updated Terms will also be published on our Website.
If you do not object to the updated Terms within four (4) weeks of receiving notice, you will be deemed to have accepted them. We will explicitly inform you of your right to object and the consequences of not doing so.
If you object to any material changes, you have the right to terminate your subscription agreement with effect from the date the new Terms are scheduled to take effect. Nutrient1 AB also reserves the right to terminate the contract under the same condition.
We reserve the right to suspend, restrict, or permanently discontinue the operation of the Website or parts of it at any time, including but not limited to:
Maintenance, security, or system upgrades
Commercial, strategic, or legal reasons
In the event of discontinuation, existing subscriptions will be fulfilled or terminated in accordance with Section 3, and any pre-paid but undelivered products will be refunded.
Nutrient1 AB reserves the right to assign or transfer, in whole or in part, any agreement concluded under these Terms—including all associated rights and obligations—to:
Another legal entity within the same corporate group
A purchaser or successor in the context of a business sale, merger, or restructuring
Any third party as part of a corporate transaction or asset deal
Such assignment shall not affect your statutory consumer rights or the essential terms of your purchase or subscription.
You may not assign or transfer your contractual rights or obligations under these Terms to any third party without our prior written consent.
These Terms and any contractual relationship between you and Nutrient1 AB shall be governed by and construed in accordance with the laws of Sweden, without regard to its conflict of law principles.
If you reside in another EU country at the time of your order, the mandatory consumer protection laws of your country of residence will still apply and take precedence where required by law.
Any disputes arising out of or in connection with these Terms or your use of our services shall be subject to the exclusive jurisdiction of Swedish courts, unless otherwise required by mandatory law. If you are a consumer, the competent court is the one in your place of residence.
The European Commission provides a platform for online dispute resolution (ODR), available at:
https://ec.europa.eu/consumers/odr
Nutrient1 AB is not obligated and does not commit to participate in dispute resolution procedures before a consumer arbitration board.
The Nutrient1 Refer a Friend Program (“Program”) allows existing and new customers to refer friends and receive promotional rewards under the following terms and conditions. Participation in the Program is subject to these Terms and Conditions, Nutrient1 AB’s Privacy Policy, and applicable law.
Any natural person over 18 years of age residing within the European Union, Norway, or Switzerland may participate as a “Referrer.” You do not need to be an existing customer to refer others, but you must have a valid customer account or email registration with Nutrient1.
A Referrer may invite as many new customers as desired. However, a Referrer and a Referred Customer may not be the same individual, even under different emails or shipping addresses. Nutrient1 reserves the right to assess eligibility at its sole discretion.
A “Qualified Referral” is established when:
A Referred Customer places their first-ever order on www.nutrient1.com using a valid unique referral link supplied through the Program; and
The order results in a successfully billed and delivered purchase or subscription
Referrals without proper use of the designated referral link or those made via unsupported regions or currencies are not eligible.
A Referred Customer must:
Be a natural person who has never previously purchased from Nutrient1 AB, regardless of email address or delivery method used
Complete a transaction using the official referral link on the same browser session
Not use the same payment method, phone number, or address as the Referrer
Each person may only be referred once. Repeat purchases by the same individual do not qualify as multiple referrals.
Upon confirmation of a Qualified Referral, the Referrer will receive a single-use promotional code (“Reward”), redeemable on a future purchase or subscription cycle.
Rewards are non-transferable, not redeemable for cash, and cannot be combined with other discounts unless explicitly permitted
Only one promotional code may be applied per order
Rewards expire 12 months after issuance if unused
All tax obligations arising from the reward are the sole responsibility of the Referrer
Referral promo codes can be redeemed:
At checkout by manually entering the code before payment
Or, for active subscribers, within the customer portal to apply the reward to a future delivery
Once applied, the discount will be automatically reflected in the next billing cycle. Multiple earned codes can be used over successive deliveries, but not simultaneously.
Any form of misuse is strictly prohibited, including but not limited to:
Creating fake or duplicate accounts
Referring oneself using alternate identities or contact details
Using referral links in paid advertisements or mass distribution campaigns without prior approval
Circumventing eligibility criteria through technical or social means
Nutrient1 reserves the right to:
Deny or revoke rewards
Close associated accounts
Demand repayment of misused benefits
Permanently exclude users from the Program
Referrers must comply with all applicable laws relating to data protection, digital marketing, and spam prevention. Referral messages:
Must be shared in a personal and respectful manner
May not be sent in bulk to recipients without verified consent
Must not contain misleading, offensive, or coercive language
Any activity deemed to be “spam” may result in immediate disqualification and account termination.
Nutrient1 AB reserves the right to:
Modify the structure, value, or conditions of the Program at any time
Suspend or terminate the Program in whole or in part without prior notice
Revoke any unclaimed or pending rewards at the time of termination
All changes will take effect in accordance with Section 15 of these Terms. No compensation is provided for expired or unused rewards.
Terms and Conditions last modified: 2025-05-28
